Comments on: How Transparent Should You Be With Your Business Mistakes? http://inspired.entrepreneur.com/2007/06/15/how-transparent-should-you-be-with-your-business-mistakes/ Exceptional marketing, branding and entrepreneurship Thu, 28 Aug 2008 15:18:39 +0000 http://wordpress.org/?v=2.1 By: jenny http://inspired.entrepreneur.com/2007/06/15/how-transparent-should-you-be-with-your-business-mistakes/#comment-207 jenny Sat, 16 Jun 2007 00:23:17 +0000 http://inspired.entrepreneur.com/2007/06/15/how-transparent-should-you-be-with-your-business-mistakes/#comment-207 this is so true. i'm finding that while some people are suspicious of doing things online and reveling themselves, i embrace it. 2.0 is changing so many things: from the way artists look at copyrights to what customers expect/demand from services. if they don't receive something personal, they can just go elsewhere where they can. it's a huge leap for artists who can tap into that longtail and have the audience that we used to "starve" for, :D. and even though my jewelry design is tiny in scale compared to other businesses run online, i love the open connection and feedback that i receive from the wonderful relationships developed from the web. being an open book helps me in so many ways. this is so true. i’m finding that while some people are suspicious of doing things online and reveling themselves, i embrace it. 2.0 is changing so many things: from the way artists look at copyrights to what customers expect/demand from services. if they don’t receive something personal, they can just go elsewhere where they can.

it’s a huge leap for artists who can tap into that longtail and have the audience that we used to “starve” for, :D.

and even though my jewelry design is tiny in scale compared to other businesses run online, i love the open connection and feedback that i receive from the wonderful relationships developed from the web. being an open book helps me in so many ways.

]]> By: Lauren Berger http://inspired.entrepreneur.com/2007/06/15/how-transparent-should-you-be-with-your-business-mistakes/#comment-213 Lauren Berger Tue, 19 Jun 2007 07:56:28 +0000 http://inspired.entrepreneur.com/2007/06/15/how-transparent-should-you-be-with-your-business-mistakes/#comment-213 Wendy, I think that when you have a website that caters to entrepreneurs - all you can hope for is for them to feel inspired and fascinated enough by you to help you in a time of need - or in this case a time of Internet Help! I think this is amazing that you have provided your readers and your audience with such a feeling of trust and friendship - all by the way of a blog! Congrats! Lauren Wendy,

I think that when you have a website that caters to entrepreneurs - all you can hope for is for them to feel inspired and fascinated enough by you to help you in a time of need - or in this case a time of Internet Help! I think this is amazing that you have provided your readers and your audience with such a feeling of trust and friendship - all by the way of a blog! Congrats!
Lauren

]]> By: Neena http://inspired.entrepreneur.com/2007/06/15/how-transparent-should-you-be-with-your-business-mistakes/#comment-215 Neena Tue, 19 Jun 2007 16:19:33 +0000 http://inspired.entrepreneur.com/2007/06/15/how-transparent-should-you-be-with-your-business-mistakes/#comment-215 Honesty is always the best policy. And by being "transparent" you are helping others. Helping them to understand what is going on with you and helping them to deal with similar issues of their own. Honesty is always the best policy. And by being “transparent” you are helping others. Helping them to understand what is going on with you and helping them to deal with similar issues of their own.

]]> By: derrick sorles-web 2.0 consultant http://inspired.entrepreneur.com/2007/06/15/how-transparent-should-you-be-with-your-business-mistakes/#comment-220 derrick sorles-web 2.0 consultant Wed, 20 Jun 2007 22:11:29 +0000 http://inspired.entrepreneur.com/2007/06/15/how-transparent-should-you-be-with-your-business-mistakes/#comment-220 HI Wendy! Wanted to stop by and say "HI!" The new blog looks great here. Congratulations! I have to say, we had a similar problem with a site. It out grew the server one week, we were shut down, had to move. We were afraid of losing all the readers and clients. But at least a dozen people, whom we had never even met, stepped forward with help and suggestions. There has been a shift. Consumers, or readers, typically like the site and the persona behind the site, that they are reading. They feel like part of a family. And they want to help if something goes wrong. A lot of companies don't get this yet! Blogs can put a human face on their company. And consumers love the interaction. Keep up the good work Wendy! Derrick Sorles Michael Snell HI Wendy!

Wanted to stop by and say “HI!” The new blog looks great here. Congratulations!

I have to say, we had a similar problem with a site. It out grew the server one week, we were shut down, had to move. We were afraid of losing all the readers and clients. But at least a dozen people, whom we had never even met, stepped forward with help and suggestions. There has been a shift. Consumers, or readers, typically like the site and the persona behind the site, that they are reading. They feel like part of a family. And they want to help if something goes wrong.

A lot of companies don’t get this yet! Blogs can put a human face on their company. And consumers love the interaction.

Keep up the good work Wendy!

Derrick Sorles
Michael Snell

]]> By: Speedlinking - 23 June 2007 http://inspired.entrepreneur.com/2007/06/15/how-transparent-should-you-be-with-your-business-mistakes/#comment-229 Speedlinking - 23 June 2007 Fri, 22 Jun 2007 21:42:07 +0000 http://inspired.entrepreneur.com/2007/06/15/how-transparent-should-you-be-with-your-business-mistakes/#comment-229 [...] asks How Transparent Should You Be With Your Business Mistakes and shares how telling the story of some of her blog’s growing pains actually has helped her [...] […] asks How Transparent Should You Be With Your Business Mistakes and shares how telling the story of some of her blog’s growing pains actually has helped her […]

]]> By: Why Sharing Business Challenges with Your Blog’s Readers Can Be a Good Thing http://inspired.entrepreneur.com/2007/06/15/how-transparent-should-you-be-with-your-business-mistakes/#comment-231 Why Sharing Business Challenges with Your Blog’s Readers Can Be a Good Thing Sat, 23 Jun 2007 07:37:05 +0000 http://inspired.entrepreneur.com/2007/06/15/how-transparent-should-you-be-with-your-business-mistakes/#comment-231 [...] of her three blogs, Inspired Business Growth, Wendy reported on the experience and the outcome in How Transparent Should You Be With Your Business Mistakes? Were advertisers and clients upset? Did I lose readers? Did my numbers go [...] […] of her three blogs, Inspired Business Growth, Wendy reported on the experience and the outcome in How Transparent Should You Be With Your Business Mistakes? Were advertisers and clients upset? Did I lose readers? Did my numbers go […]

]]> By: Matt Jones http://inspired.entrepreneur.com/2007/06/15/how-transparent-should-you-be-with-your-business-mistakes/#comment-232 Matt Jones Sat, 23 Jun 2007 08:10:45 +0000 http://inspired.entrepreneur.com/2007/06/15/how-transparent-should-you-be-with-your-business-mistakes/#comment-232 That's what's so wonderful about blogs, they are personal so the loyal readership tends to be understanding or even helpful if something goes wrong. That’s what’s so wonderful about blogs, they are personal so the loyal readership tends to be understanding or even helpful if something goes wrong.

]]> By: Principle Of Marketing http://inspired.entrepreneur.com/2007/06/15/how-transparent-should-you-be-with-your-business-mistakes/#comment-233 Principle Of Marketing Sat, 23 Jun 2007 09:16:07 +0000 http://inspired.entrepreneur.com/2007/06/15/how-transparent-should-you-be-with-your-business-mistakes/#comment-233 Well you know what they say its better to have a continually growing site and be loosing money then to have a continually shrinking site and be making money. The analogy of that might sound a little bit backwards but when your blog is growing in stride your advertisers and readers appreciate the information you are providing them, most people don't trust what they read the first times around but once they see a blog getting more and more comments and as the subscriber base grows they trust it more, read more, and become part of the community, I think in any future mis-haps talking to your community is much more powerful then hiding what had happened. Well you know what they say its better to have a continually growing site and be loosing money then to have a continually shrinking site and be making money.

The analogy of that might sound a little bit backwards but when your blog is growing in stride your advertisers and readers appreciate the information you are providing them, most people don’t trust what they read the first times around but once they see a blog getting more and more comments and as the subscriber base grows they trust it more, read more, and become part of the community, I think in any future mis-haps talking to your community is much more powerful then hiding what had happened.

]]> By: Design Blog http://inspired.entrepreneur.com/2007/06/15/how-transparent-should-you-be-with-your-business-mistakes/#comment-235 Design Blog Sat, 23 Jun 2007 20:05:01 +0000 http://inspired.entrepreneur.com/2007/06/15/how-transparent-should-you-be-with-your-business-mistakes/#comment-235 I hope we're lucky enough to have our blog experience the same problems. Congratulations on the success. I hope we’re lucky enough to have our blog experience the same problems. Congratulations on the success.

]]> By: Jermayn Parker http://inspired.entrepreneur.com/2007/06/15/how-transparent-should-you-be-with-your-business-mistakes/#comment-245 Jermayn Parker Sun, 24 Jun 2007 02:54:41 +0000 http://inspired.entrepreneur.com/2007/06/15/how-transparent-should-you-be-with-your-business-mistakes/#comment-245 Mmm good points and the point about web 2.0 was a good one which most people do not realise.. I think you need transparency but I also think you can have too much 'transparency' and it takes balance to get a good level. Mmm good points and the point about web 2.0 was a good one which most people do not realise..

I think you need transparency but I also think you can have too much ‘transparency’ and it takes balance to get a good level.

]]> By: Melissa http://inspired.entrepreneur.com/2007/06/15/how-transparent-should-you-be-with-your-business-mistakes/#comment-248 Melissa Sun, 24 Jun 2007 16:51:08 +0000 http://inspired.entrepreneur.com/2007/06/15/how-transparent-should-you-be-with-your-business-mistakes/#comment-248 I think transparency/mistakes in such a visible arena make the author appear more real. When you are real people tend to feel they are getting to know you. I don't see any downsides. I think transparency/mistakes in such a visible arena make the author appear more real. When you are real people tend to feel they are getting to know you. I don’t see any downsides.

]]> By: Gastón Zarlenga http://inspired.entrepreneur.com/2007/06/15/how-transparent-should-you-be-with-your-business-mistakes/#comment-251 Gastón Zarlenga Mon, 25 Jun 2007 18:54:49 +0000 http://inspired.entrepreneur.com/2007/06/15/how-transparent-should-you-be-with-your-business-mistakes/#comment-251 I read some words like "credibility", "honesty" and "mistakes" trying to judge the "transparency"... I think it´s wrong. Because I can be credible, honest, and make or not mistakes... and none of these words can define if I´m or not transparent... but I can decide if I want to be transparent and show my credibility, my honesty, my success like my mistakes. Now, we can judge if is good or not for us to be transparent or we prefer have something away from other people (customers, friends, provider, etc.) the most of the time it's depend of "the thing". The customers dont want that we show all that we do but I know it is really funny, we can not see when we want inside of a company; the customer wants that we show them what inside a company are people working and doing the best thing for them. Long time ago I learned that the credibility from our customers to us, is the culture that we created, and the culture is the distance between what we say that will do and what we really do, be transparent with this will make that the people believe in our honesty. Like more shorter is this distance more credible for our customers we will be. I think... If I do what I promise you, yo will be happy. If I do more than I promise you, you will be even happier, But if I do less than I promise you, I will lose credibility. I read some words like “credibility”, “honesty” and “mistakes” trying to judge the “transparency”… I think it´s wrong.

Because I can be credible, honest, and make or not mistakes… and none of these words can define if I´m or not transparent… but I can decide if I want to be transparent and show my credibility, my honesty, my success like my mistakes.

Now, we can judge if is good or not for us to be transparent or we prefer have something away from other people (customers, friends, provider, etc.) the most of the time it’s depend of “the thing”.

The customers dont want that we show all that we do but I know it is really funny, we can not see when we want inside of a company; the customer wants that we show them what inside a company are people working and doing the best thing for them.

Long time ago I learned that the credibility from our customers to us, is the culture that we created, and the culture is the distance between what we say that will do and what we really do, be transparent with this will make that the people believe in our honesty. Like more shorter is this distance more credible for our customers we will be.

I think…

If I do what I promise you, yo will be happy.
If I do more than I promise you, you will be even happier, But if I do less than I promise you, I will lose credibility.

]]> By: The Savvy Entrepreneur » Blog Archive » Being Transparent When Blogging http://inspired.entrepreneur.com/2007/06/15/how-transparent-should-you-be-with-your-business-mistakes/#comment-335 The Savvy Entrepreneur » Blog Archive » Being Transparent When Blogging Thu, 26 Jul 2007 02:10:33 +0000 http://inspired.entrepreneur.com/2007/06/15/how-transparent-should-you-be-with-your-business-mistakes/#comment-335 [...] Read the entire article here: How Transparent Should You Be With Your Business Mistakes? [...] […] Read the entire article here: How Transparent Should You Be With Your Business Mistakes? […]

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